Julio - Call Center Specialist with 10+ years experience in Customer Service

Mexico City, Mexico City, MexicoRemoteen

Gained experience working with Verizon and Rosar Assistants campaigns

Provided customer support in a call center environment for over 10 years

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with over 10 years working with major clients like Verizon.

Customer ServiceAdvanced

Delivered support and assistance to customers via call center channels

Communication SkillsAdvanced

Effectively communicated with clients and colleagues in Spanish and basic English

Call Center OperationsIntermediate

Handled inbound calls, managed customer inquiries, and documented interactions

Campaign AdaptabilityIntermediate

Adjusted to different client requirements and campaign protocols