Support professional with telecommunications exposure and ongoing studies in cybersecurity and programming, aiming to leverage technical and language skills in a remote role.
Provided assistance in telecommunication-related IT support, demonstrating foundational skills in troubleshooting and user assistance.
Currently studying cybersecurity to understand security protocols and practices in tech environments.
Learning programming languages to expand application in tech support and security measures.
Communicated technical information clearly during support interactions, in English and Spanish.