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Data Analyst with 5 years of experience in financial services
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Competencies
Utilizes statistical methods to interpret complex datasets and support business decisions.
Writes queries to extract and manipulate data from relational databases.
Creates complex spreadsheets, pivot tables, and macros for data manipulation and reporting.
Develops dashboards using tools like Tableau to visualize key metrics.
Education
Summary
Experienced Data Analyst skilled in data collection, analysis, and visualization for financial services.
Key Achievements
- Led data collection and analysis for multiple projects improving reporting accuracy.
- Developed dashboards and reports, streamlining decision-making processes.
- Progressed from Junior Data Analyst to Senior Data Analyst with increased responsibilities.
Experience
English Teacher
English Teacher
Quality Control
Customer Service Representative/Lead Agent
CRBU Reporting Processes and Business Rules, Collections Processes and Business Rules, Payment Arrangements, Debt Relief Processes and Business Rules, Write-Off Processes and Business Rules
Senior Accounts Receivable Specialist
Assisting US/CA/EMEA/LATAM customers under a portfolio, Handling of company’s certificates, Terms and Conditions, Business rules, Legal documents, Contract creation, Billing inquiries, Payment support, Product support