Julio - Data Analyst with 5 years of experience in financial services

Guatemala City, Guatemala, Guatemalaen

Led data collection and analysis for multiple projects improving reporting accuracy.

Developed dashboards and reports, streamlining decision-making processes.

Contact via CazVid

Published on CazVid

Summary

Experienced Data Analyst skilled in data collection, analysis, and visualization for financial services.

Key Achievements

Progressed from Junior Data Analyst to Senior Data Analyst with increased responsibilities.

Skills

Data AnalysisAdvanced

Utilizes statistical methods to interpret complex datasets and support business decisions.

SQLAdvanced

Writes queries to extract and manipulate data from relational databases.

ExcelExpert

Creates complex spreadsheets, pivot tables, and macros for data manipulation and reporting.

Reporting & DashboardingIntermediate

Develops dashboards using tools like Tableau to visualize key metrics.

Experience

English Teacher

Colegio Evangélico Agua Viva

2008 - 2010

English Teacher

Colegio Mixto Belén

2011 - 2011

Quality Control

Moviendo Personas de Recursos Humanos MPRH

2012 - 2012

Customer Service Representative/Lead Agent

TELUS International Central América

2012 - 2019

CRBU Reporting Processes and Business Rules, Collections Processes and Business Rules, Payment Arrangements, Debt Relief Processes and Business Rules, Write-Off Processes and Business Rules

Senior Accounts Receivable Specialist

GoTo Technologies Guatemala

2019 - Present

Assisting US/CA/EMEA/LATAM customers under a portfolio, Handling of company’s certificates, Terms and Conditions, Business rules, Legal documents, Contract creation, Billing inquiries, Payment support, Product support