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Julio
Collections Specialist with 5 years in financial services
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Competencies
Utilized negotiation skills to manage delinquent accounts and recover debts in collections.
Oversaw inspection and quality assurance during auto parts production and assembly processes.
Supported digital marketing efforts for automotive dealerships, including managing website content.
Led quality control teams and supervised crew operations at fast-paced service environments.
Performed precision assembly and manufacturing tasks in the auto parts and windpower sectors.
Education
Languages
Summary
Experienced in managing delinquent accounts, leading quality control teams, and overseeing production operations across automotive and manufacturing sectors.
Key Achievements
- Managed delinquent accounts and secured payment arrangements through active listening and negotiation.
- Led quality control processes as a Team Lead, ensuring product standards and minimizing defects.
- Supervised crew operations across multiple shifts, improving team efficiency and customer satisfaction.
Experience
Collections Agent
Specialized in collections and client resolution, utilizing active listening, compliance knowledge, and strong negotiation skills to manage delinquent accounts and secure payment arrangements., Maintained exceptional client relations while successfully achieving debt recovery targets.
Quality Control Team Lead & Auto Parts Inspector
Served as a Team Lead overseeing auto parts inspection, assembly, and quality control processes., Ensured rigorous product quality standards were met, minimizing defects and supporting efficient production flow.
Assembly Line Technician & Manufacturing Specialist
Performed precision assembly and finishing work as an Assembly Line Technician and Paint Line Technician., Maintained high efficiency and quality on the manufacturing floor in the windpower/energy sector.
Web Media Assistant & Automotive Photographer
Supported digital marketing and web media operations for high-end Automotive Dealerships (Lexus, Chevrolet, Cadillac, Mercedes-Benz)., Key responsibilities included professional vehicle photography and web content management.
Assembly Technician
Performed hands-on component assembly, ensuring all products were built accurately to specification., Maintained an organized and efficient workspace to support production goals.
Crew Supervisor & Graveyard Shift Manager
Managed and supervised crew operations across multiple shifts, including the Graveyard Shift., Responsibilities included cash handling, direct customer service, and ensuring smooth operational flow.