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Junaid Afzal Shah 's avatar
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Junaid Afzal Shah

New York, New York, United States Available for Remote Work

Customer Care & Call Process Specialist with Team Leadership Skills

  • Possesses strong communication skills and organized approach suited for remote inbound call processes
  • Led teams effectively, demonstrating leadership capabilities in customer support settings
  • Relevant postgraduate education in engineering supporting technical knowledge
Customer Communication
Advanced
Utilized excellent communication skills to handle customer inquiries and support remotely.
Team Leadership
Intermediate
Led and organized teams to improve customer service operations.
Organization & Time Management
Advanced
Maintains well-organized work processes to ensure efficient customer support.
Technical Knowledge
Intermediate
Applies engineering background to problem-solving and technical support.
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Remote inbound call process

Customer care support,Sales manager, team leader

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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