Versatile support specialist with extensive experience in customer service, technical assistance, and administrative roles across various industries. Adept at problem-solving, communication, and handling diverse responsibilities.
Handled customer inquiries and fraud issues, focusing on client satisfaction and issue resolution.
Provided technical assistance in a call center environment, supporting Windows OS and office applications.
Conducted client interactions and supported legal and medical administrative processes through effective communication.
Managed multiple roles across different organizations, demonstrating adaptability and time management.
Skilled in Word environment and Windows OS for documentation and technical troubleshooting.
EAGLE Academy
IBEX Global
INSPIRO Nicaragua
CONCENTRIX NIC
SITEL Nicaragua
Call-Novo Nicaragua
TEEM LLC
Downtown LA – Law Firm
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