Skilled Recovery Case Manager and Patient Care Specialist experienced in mental health, crisis intervention, and hospital support. Committed to providing compassionate, efficient care across diverse healthcare settings.
Applied effective communication skills to interact with patients, clients, and healthcare staff in various settings.
Utilized problem-solving skills to address patient needs, manage crises, and develop recovery plans.
Collaborated with multidisciplinary teams including nurses, doctors, and social workers to ensure comprehensive patient care.
Possesses strong knowledge of mental health disorders, crisis intervention, and assessments, supporting patient stability.
Red Cross
Work together with a client to discover roadblocks and challenges after a disaster., Create a recovery plan with the client., Discover resources and places referrals as needed for the client.
Empath
Direct observation of patients committed due to psychiatric distress., Interact with patients to ensure they remain calm using crisis intervention skills.
Lexington Medical Center
Work one-on-one with patients committed for suicide attempts or other psychiatric reasons., Keep patients calm and ensure their safety., Observe and report abnormal behaviors to the registered nurse., Virtual observation of patients who require an observer for safety concerns.
Lexington Medical Center
Provide ADL care to patients, including vital signs, feedings, and companionship., Answer call lights and call in consults., Transfer to different floors throughout the hospital to work with various patients.
Master’s
Bachelor’s
Certified Nursing Assistant
Crisis Prevention Intervention Training
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Provided immediate support to distressed patients, ensuring safety and de-escalation of psychiatric crises.
