Experienced shop assistant skilled in customer service, problem solving, and teamwork within retail environments. Proven ability to maintain organized store areas and handle customer queries effectively.
Delivered friendly, responsive service at retail counters, resolving customer issues effectively.
Utilized strong verbal and written skills to engage with customers and collaborate with team members.
Addressed customer queries and complaints, finding solutions to improve experience.
Worked collaboratively with colleagues to maintain store standards and improve store layouts.
MRP GROUP (Mr Price)
Provided friendly customer service as a shop assistant at MRP GROUP (Mr Price), Maintained a clean and organized checkout area, Resolved queries and complaints, Built positive relationships with customers.
MRP GROUP (SHEET STREET)
Provided friendly customer service as a cashier at MRP GROUP (SHEET STREET), Processed cash and card payments accurately, Maintained visually appealing store layouts, Stocked shelves improving product visibility and customer experience.
Matric
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Used basic computer literacy to process transactions and assist with store management.