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Driver and Customer Service Professional with 5+ years in Delivery and Logistics
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Competencies
Skilled in providing respectful and effective service to customers, ensuring satisfaction and loyalty.
Experienced in vehicle operation, route planning, and timely delivery of goods and documents.
Proficient in verbal and written communication, facilitating clear interactions with clients and colleagues.
Capable of identifying issues quickly and implementing effective solutions in delivery operations.
Adaptable team player with the ability to work under pressure and support team objectives.
Education
Languages
Summary
Dedicated driver and customer service specialist with over 5 years of experience in logistics, document delivery, and client interaction. Skilled in communication, problem-solving, and maintaining high standards of service.
Key Achievements
- Consistently maintained clean and organized trucks, ensuring safety and professionalism during deliveries.
- Provided excellent customer service, enhancing client satisfaction and repeat business.
- Reported and managed incidents promptly, reducing operational disruptions.
- Efficiently delivered goods and documents across multiple locations, ensuring timely completion.
- Demonstrated strong communication and interpersonal skills in fast-paced environments.
Experience
Salesman Driver Reliver
Providing baked goods to consumers while also providing respectable customer service. Ensuring trucks are neat and clean at all times. Ensuring that incidents and accidents are reported to the management on time. Monitoring the offloading/loading of all goods, ensuring excellent stock accuracy. Handling freight (daily completing load list, reporting defects, signing and handing in to the controller on time). Controlling POD’s. Controlling stock. Handling documents (daily POD’s, fuel slips, toll slips, trip sheets). Managing orders on the truck daily. Controls documents such as POD’s, fuels receipts, tolls receipts, trip sheets. Attending invocons
Salesman Driver
Providing baked goods to consumers while also providing respectable customer service. Ensuring trucks are neat and clean at all times. Ensuring that incidents and accidents are reported to the management on time. Monitoring the offloading/loading of all goods, ensuring excellent stock accuracy. Handling freight (daily completing load list, reporting defects, signing and handing in to the controller on time). Controlling POD’s. Controlling stock. Handling documents (daily POD’s, fuel slips, toll slips, trip sheets). Managing orders on the truck daily. Controls documents such as POD’s, fuels receipts, tolls receipts, trip sheets. Attending invocons
Driver Messenger
Collect, deliver and serve documents. Distribute mail and parcels to various offices. Collect post bag at the post office. Transport officials to various destinations. Transport clients to their medico-legal assessments. Assist with general office duties as instructed. Controls documents such as POD’s, fuels receipts, tolls receipts, trip sheets
Driver
Ensuring all lorries are clean daily. Ensuring all lorries are serviced. Delivering stock to the customers. Ensuring all incidents and accidents are reported to the project manager on time. Monitoring the offloading and loading of all stock and ensuring excellent accuracy. Handling freight based on documents such as POD’s, fuel receipts, tolls receipts, trip sheets. Controls documents such as POD’s, fuels receipts, tolls receipts, trip sheets