karen - Administrator at Óptica with experience in operational management and customer service

Duitama, Boyacá, Colombiaen

Managed operational processes ensuring efficiency and compliance

Provided exceptional customer service to preferred clients, enhancing satisfaction

Published on CazVid

Summary

Dedicated professional with experience in managing operational processes, customer relations, and budget control within retail environments. Holds degrees in International Business and Financial Operations.

Key Achievements

Controlled and monitored budgets and resources to optimize area performance

Skills

Operational ManagementAdvanced

Skilled in overseeing daily operations, process control, and ensuring smooth business functions.

Customer ServiceIntermediate

Experienced in attending to clients and resolving incidents to maintain high customer satisfaction.

Budget ControlIntermediate

Proficient in managing budgets and financial resources within operational areas.

Administrative SkillsAdvanced

Capable of coordinating administrative tasks, process follow-up, and operational oversight.

Experience

ADMINISTRADOR

Óptica

Administración, seguimiento y control de los procesos operativos.. Atención a clientes preferenciales y actuación ante cualquier incidente.. Administración de los presupuestos del área, control de gastos y del uso de recursos.. Elaboración de informes y presentación de reportes.