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Karen

Digital Marketing and Customer Service Specialist with 5+ years of diverse experience

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Reynosa, Tamaulipas, Mexico
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Competencies

Customer ServiceAdvanced

Provided prospecting, customer engagement, and contract closing in retail environment.

Digital MarketingIntermediate

Planned and managed advertising and promotional campaigns remotely.

Language TeachingAdvanced

Taught bilingual courses utilizing Cambridge/Oxford methodologies to enhance language skills.

PsychologyIntermediate

Applied knowledge in interpersonal relationships, motivation, and personality assessment in teaching roles.

Project ManagementIntermediate

Coordinated educational and marketing projects to achieve specific learning and marketing goals.

Education

Bachelor's Degree
Universidad tamaulipeca
Completed 2021
Technical Degree
Cambridge institute
Completed 2019
Technical Degree
Conalep
Completed 2016

Languages

EnglishB2
Spanish

Summary

Experienced in digital marketing, customer service, and bilingual education, with a background in psychology and project coordination, focused on engaging learning and effective communication.

Key Achievements

  • Managed advertising campaigns and customer engagement strategies remotely
  • Taught bilingual language courses applying Cambridge/Oxford methodologies
  • Conducted prospecting and contract closing as a Sales Assistant

Experience

Sales Assistant / Customer Service

Gayosso
March 2018 - April 2019

Prospecting and customer service., Closing contracts with prospects.

English Teacher

Universidad Tamaulipeca
2022

Teach the language using Cambridge/Oxford methodology., Bilingual learning through association and motivation.

Digital Assistant / Digital Marketing

Home office/Remote

Planning and managing advertising, promotions, and personalized customer service., Data collection and capture.

Psychology Teacher

Universidad Tamaulipeca
2023

Taught courses in the Psychology degree program., Focused on dynamic and engaging learning methods.

Skills

Customer ServiceDigital MarketingLanguage TeachingPsychologyProject Management
Published on CazVid - Jul 3, 2025
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