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Karen

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Panamá, Panamá, Panama
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Competencies

WordIntermediate

Demonstrated experience with Word.

ExcelIntermediate

Demonstrated experience with Excel.

Office XP SoftwareIntermediate

Demonstrated experience with Office XP Software.

PeachtreeIntermediate

Demonstrated experience with Peachtree.

Education

General Education Diploma
Windham School District (WSD)
Marketing Certificate Course
Phoenix University
Management Skills Certificate Course
Central Texas Community College
Tax Preparations License
Liberty Tax

Experience

Sales Representative

Saving Furniture Store
Feb 2002 - Oct 2004

Answered phone calls and assisted customers., Prepared payroll checks., Kept sales records and wrote reports., Negotiated terms of sale and services with customers., Arranged for delivery or installation of products., Kept in contact with clients and answered their inquiries.

Secretary/Translator

Fort Hood Welcome Center
November 2004 - June 2006

Maintain a smooth running of an office through a variety of administrative and clerical duties., Handle office schedules, coordinate meetings and visits, organize files and answer phones., Convert material from one language to another (English to Spanish)., Specialize in various fields, such as literature, science, medicine, medical, finance or law.

Teacher's Aide

Armed Services YMCA
June 2006 - November 2008

Support teachers by assisting with instruction and clerical tasks., Work with students who need additional instruction, preparing materials and equipment for activities.

Front Desk Clerk/Housekeeping

Lone Star Inn & Suite
November 2008 - April 2010

Registering guests, managing reservations and providing information about rooms, rates and amenities., Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms.

Sales Representative/Cashier

Wal-Mart
May 2010 - September 2013

Selling products and services using solid arguments to prospective customers., Performing cost-benefit analyses of existing and potential customers.

Call Center Representative

Gc Service
October 2013 - December 2015

Knowledge of company service and policies to assist callers with inquiries, complaints and problems., Speak to customers, listen to them to gain a better understanding of their needs and offer solutions.

Tax Preparer

Liberty Tax
November 2012 - June 2017

Responsible for the accurate completion of customers' income tax return., Must be friendly and very customer-oriented.

411 Directory Assistance Operator

Unicor
January 2016 - June 2018

Provide information by accessing alphabetical, geographical or other directories., Assist customers with special billing requests.

Customer Repetitive

Alorica
October 2019 - June 2020

Provide an excellent customer experience and the accurate processing of customer transactions.

Customer Service

Radius Global Solution
October 2021 - August 2022

Process orders, repair, and returns while responding to customers inquiries.

Medical Receptionist/Call Operators

Dash BPO
December 2022 - June 2023

Answer calls, emails, and web chat inquiries from customers., Make telesales and market research calls to new and existing customers.

Logistics Call Center Assistance

Circle Logistics
September 2023 - November 2023

Schedule outbound and inbound shipments., Provide input and complete freight bills.

Debt Consolidation Agent

Financial Warranty
November 2023 - April 2024

Educate clients about debt relief options, including debt consolidation, negotiation, settlement, and repayment plans.

Skills

WordExcelOffice XP SoftwarePeachtree
Published on CazVid - Jul 3, 2025
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