Bilingual customer service professional with experience in international call centers, academic background in Tourism, and ongoing language acquisition efforts.
Provided solutions and support to international clients via call center platforms
Demonstrated strong ability to understand and relate to customer needs and concerns
Communicates effectively in English and Spanish, with ongoing efforts to learn a third language
Collaborates efficiently with colleagues in call centers and family business settings
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Resolves customer issues and manages multiple responsibilities with a proactive approach
