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Karen
Customer Service Professional with diverse experience in international call centers
Video resume
Atención al cliente
Trabajé en un call center internacional, donde recibía llamadas de personas extranjeras y les brindaba soluciones a cualquier problema que ellos tenían, esa fue mi primer experiencia con una empresa, sin embargo, desarrollé mis habilidades blandas en un negocio familiar.nCabe recalcar que, soy graduada de la universidad en licenciatura en Turismo, actualmente estoy en proceso de dar clases de inglés, y también estoy en camino de aprender un tercer idioma.
Contact
Sonsonate, Sonsonate, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceAvanzado
Provided solutions and support to international clients via call center platforms
EmpathyAvanzado
Demonstrated strong ability to understand and relate to customer needs and concerns
Multilingual CommunicationIntermedio
Communicates effectively in English and Spanish, with ongoing efforts to learn a third language
TeamworkIntermedio
Collaborates efficiently with colleagues in call centers and family business settings
Problem SolvingIntermedio
Resolves customer issues and manages multiple responsibilities with a proactive approach
Summary
Bilingual customer service professional with experience in international call centers, academic background in Tourism, and ongoing language acquisition efforts.
Key Achievements
- Gained experience working in an international call center, handling calls from overseas clients
- Developed soft skills through involvement in a family business
- Progressed academic background with a university degree in Tourism and ongoing teaching activities
Skills
Customer ServiceEmpathyMultilingual CommunicationTeamworkProblem Solving
Published on CazVid - Jul 3, 2025