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Administrative Specialist with 4+ years in customer service and data management
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Competencies
Utilized Excel, Word, and Power BI to analyze data, create reports, and support administrative tasks.
Registered, classified, and maintained data in customer and municipal systems for operational efficiency.
Resolved client issues, handled inquiries, and contributed to improving overall customer satisfaction.
Kept track of inventory records, facilitated stock management, and supported supply chain processes.
Education
Languages
Summary
Dedicated professional with over 4 years of experience in customer service, data registration, and report creation within retail and municipal settings. Skilled in Microsoft Office and data analysis tools to support operational excellence.
Key Achievements
- Managed customer data to improve shopping experience at Minisúper El Ahorro.
- Processed inventory issues and handled customer inquiries effectively.
- Organized and maintained municipal data systems, producing decision-making reports.
Experience
Cajera
Gestión de datos de clientes para la mejora continua de la experiencia de compra., Resolución de problemas de inventario y atención a consultas de clientes., Registro y control de inventarios.
Asistente Administrativa
Registro y clasificación de datos de usuarios en sistemas municipales., Organización y mantenimiento de bases de datos., Elaboración de informes claros para la toma de decisiones.