Karen - Administrative Specialist with 4+ years in customer service and data management

Alajuela, Alajuela Province, Costa Ricaen

Managed customer data to improve shopping experience at Minisúper El Ahorro.

Processed inventory issues and handled customer inquiries effectively.

Published on CazVid

Summary

Dedicated professional with over 4 years of experience in customer service, data registration, and report creation within retail and municipal settings. Skilled in Microsoft Office and data analysis tools to support operational excellence.

Key Achievements

Organized and maintained municipal data systems, producing decision-making reports.

Skills

Microsoft Office SuiteAdvanced

Utilized Excel, Word, and Power BI to analyze data, create reports, and support administrative tasks.

Data ManagementIntermediate

Registered, classified, and maintained data in customer and municipal systems for operational efficiency.

Customer ServiceIntermediate

Resolved client issues, handled inquiries, and contributed to improving overall customer satisfaction.

Inventory ControlIntermediate

Kept track of inventory records, facilitated stock management, and supported supply chain processes.

Languages

Inglés

Experience

Cajera

Minisúper El Ahorro

Febrero 2021 - Diciembre 2023

Gestión de datos de clientes para la mejora continua de la experiencia de compra., Resolución de problemas de inventario y atención a consultas de clientes., Registro y control de inventarios.

Asistente Administrativa

Municipalidad de Buenos Aires

Setiembre 2018 - Abril 2020

Registro y clasificación de datos de usuarios en sistemas municipales., Organización y mantenimiento de bases de datos., Elaboración de informes claros para la toma de decisiones.