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Karinel
Customer Service Specialist with 4+ years in Communications and Social Media
Video resume
Customer service and social communication
Costumer service: More than 4 years of experience.nnSocial media copywriter, journalist. Producer. nnVirtual assistant and tourism blogger.nnRecruiter.
Contact
Medellín, Departamento de Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and assistance to customers in various settings over more than four years.
Social Media CopywritingIntermediate
Created engaging social media content and copy across different platforms.
Communication & JournalismAdvanced
Graduated with post-grades and a master's in communication; experienced in journalism and social communication.
Multilingual CommunicationIntermediate
Fluent in three languages, facilitating effective multicultural communication.
Content Production & Virtual AssistanceIntermediate
Produced content and provided virtual assistance, including blogging and project support.
Summary
Experienced in customer support, social media content creation, journalism, and virtual assistance, with a strong academic background in communication.
Key Achievements
- Accrued over four years of customer service experience demonstrating consistency and reliability.
- Developed multicultural communication skills, speaking three languages.
- Enhanced content creation and social media copywriting skills through diverse roles including journalism and social media.
Skills
Customer ServiceSocial Media CopywritingCommunication & JournalismMultilingual CommunicationContent Production & Virtual Assistance
Published on CazVid - Jul 3, 2025