This is my profileContact via CazVidKarla
Sales & Marketing Specialist with 5+ years in client engagement and digital content
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Competencies
Plan and implement marketing strategies across digital platforms, including content creation and social media.
Provide professional client support via phone and email, ensuring satisfaction and issue resolution.
Manage sales processes and client relationships to increase engagement and support revenue goals.
Create and edit video content using Adobe Premiere Pro, After Effects, and Photoshop for marketing campaigns.
Proficient in Microsoft Word, PowerPoint, Excel, and Adobe tools for project support and presentation.
Education
Languages
Summary
Dedicated professional with over 5 years of experience in sales, digital marketing, and content creation. Skilled in customer engagement, social media management, and multimedia editing, committed to supporting business growth.
Key Achievements
- Managed online and offline sales processes across multiple sectors, improving client interactions and revenue streams.
- Led digital marketing campaigns including content creation and social media management, boosting brand visibility.
- Supported legal and video editing projects while executing comprehensive marketing strategies for campaigns.
Experience
Sales Specialist
Managed sales processes, Created marketing content, Increased client engagement
Marketing Specialist / Legal Assistant / Video Editor
Provided legal assistant support, Created and edited video content, Executed marketing strategies for client campaigns
Online Sales Specialist / Team Lead / Marketing Specialist
Managed online sales processes, Led and supported a remote sales team, Assisted in digital marketing planning and execution
Virtual Customer Service Representative
Responded to customer inquiries via phone and email, Documented client cases and followed up on open tickets, Ensured customer satisfaction through timely and professional support, Adapted quickly to internal tools and procedures
Sales Representative
Provided sales assistance and client follow-up, Maintained communication to support closing processes
Customer Service / Sales / Collections
Delivered excellent customer service, Handled sales inquiries and upselling, Managed collections with empathy and professionalism