Experienced customer service and technical support agent with over two years in inbound call handling, technical troubleshooting, and cold calling, known for fast learning and effective communication.
Provided support and assistance to customers, addressing inquiries and resolving issues effectively.
Supported technical issues via inbound calls, assisting users in troubleshooting and problem resolution.
Conducted outbound calls for sales and support purposes, engaging with potential and existing clients.
Demonstrated ability to convey information clearly and listen actively to customer needs.
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