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Competencies
Demonstrated experience with Windows OS.
Demonstrated experience with Google Workspace.
Demonstrated experience with Critical Thinking.
Demonstrated experience with Working under pressure.
Demonstrated experience with Time management.
Education
Experience
Administrative Assistant/Digital Marketing Specialist
Ensured accurate record-keeping with diligent data entry and database management for vital company information., Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team., Designed content for Instagram, Facebook and other platforms., Created monthly email campaigns targeted to current and potential clients.
Customer Service Associate
Helped large volume of customers every day with positive attitude and focus on customer satisfaction., Actively listened to customers, handled concerns quickly and escalated major issues to supervisor., Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Senior English Consultant
Conducted online English sessions with both children and adults., Implemented developmentally appropriate teaching and learning activities that advanced curriculum., Provided valuable insight into cultural nuances, helping clients navigate social situations effectively in an English-speaking environment., Planned, organized and delivered programs of instruction that supported premise of high expectations for students.