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Katelyn
Barista
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Competencies
Demonstrated experience with Attention to Detail.
Demonstrated experience with Time Management.
Demonstrated experience with Customer Service.
Demonstrated experience with Adaptability.
Demonstrated experience with Problem Solving.
Summary
Barista open to new opportunities
Experience
Patient Ambassador, Barista
Provide nutritional care to patients by assisting in menu selection.. Providing patient meal delivery and patient set-up with direct patient contact.. Open, close, and clean the coffee shop in a timely manner.. Provide great customer service and wonderful great tasting drinks.
Unit Clerk
Document important patient information in a timely and efficient manner.. Answer calls and transfer to the proper person.. Make sure all patient information is correctly labeled and scanned into patient charts.
Shift Supervisor/Assistant Manager
Supervised day-to-day operations to meet performance, quality and service expectations.. Offering hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.. Increased employee performance and job satisfaction to strengthen retention and engagement.. Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Manager/Server/Bartender
Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.. Developed professional relationships to improve retention of key customers.. Educated staff on strategies for handling difficult customers and challenging situations.