Data analyst with a proven track record of developing efficient data models, leading BI platform migrations, and creating impactful dashboards to support strategic insights.
Utilized statistical methods and tools like Excel and SQL to analyze complex datasets.
Created dashboards and reports using Tableau and Power BI to visualize data insights.
Managed data extraction, transformation, and loading (ETL) processes from SQL databases.
Worked with finance, healthcare, and IT teams to gather requirements and deliver data solutions.
Freelancer
Sourced and acquired properties for investment by conducting market research, evaluating opportunities, and negotiating deals., Managed lead generation, built relationships with property owners and brokers, and oversaw the due diligence and acquisition process to ensure successful transactions.
Indigo
Assisted customers in selecting the right internet providers and plans based on their needs, location and preferences., Provided guidance on available options, explained pricing and features, and helped customers understand the benefits of different services., Assisted with contract preparation, handling paperwork, and ensuring all necessary processes were completed for a smooth sale., Coordinated with internal teams to ensure timely service installation and addressed any customer concerns throughout the sales process.
Convergys
Freelancer
Coordinated and scheduled the movement of goods, ensuring timely deliveries and efficient route planning., Communicated with drivers, monitored shipments, and resolved any issues related to delays or route changes., Maintained accurate records, updated customers on shipment status, and optimized delivery schedules to meet client needs and maximize operational efficiency.
Secondary education
Elementary education
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