Katherine - Customer Support Specialist with diverse experience in service and analysis

San José, San José, Costa Ricaen

Provided customer service and support at Daptesa, enhancing client satisfaction.

Delivered customer service at 1800 Flowers USA, managing client inquiries effectively.

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Summary

Dedicated to delivering quality customer service and supporting research through data analysis and interpretation.

Key Achievements

Engaged in quantitative data analysis and interpretation at academic institutions, supporting research efforts.

Skills

Customer ServiceIntermedio

Handled customer inquiries and support across various organizations, improving service quality.

Data AnalysisIntermedio

Performed quantitative data analysis and interpretation during academic research projects.

Communication SkillsIntermedio

Utilized effective communication for customer support and academic presentation.

Research and InvestigationIntermedio

Conducted comparative analysis and interpretation in research related to history and museum studies.

Languages

English(Good conversational and written)

Experience

Customer Service and Customer Support

Daptesa

2009 - 2017

Customer service and support

Customer Service

1800 Flowers USA

2017 - 2019

Customer service

Specialist Sales Agent

PODS Canada

2019 - 2020

Education

UNA

Degree

Completed 2021

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