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Social Media & Customer Service Specialist with diverse digital and client engagement skills
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Competencies
Created content and analyzed metrics to optimize social media presence.
Attended to customer inquiries and resolved issues to ensure positive experiences.
Developed engaging content tailored for social media platforms.
Managed cash register and processed transactions efficiently.
Education
Languages
Summary
Experienced in social media management, community engagement, and customer service. Skilled at content creation, metrics analysis, and transaction handling.
Key Achievements
- Managed social media content creation and metric analysis at Blog.luismejia.dev
- Provided community support and resolved inquiries to improve user engagement
- Handled cash transactions and customer service at Buñis Nicaragua
Experience
Asistente de Redes Sociales
Gestión de redes sociales, incluyendo creación de contenido y análisis de métricas., Atención a la comunidad y resolución de inquietudes., Establecimiento de objetivos y estrategias para mejorar el servicio.
Atención al Cliente y Manejo de Caja
Manejo de caja y atención al cliente, asegurando una experiencia positiva para los clientes., Resolución de problemas y manejo de transacciones de manera eficiente.