This is my profileContact via CazVidKatherine
Customer Success and Service Representative with 3+ years in Customer Support
Contact
San Salvador, San Salvador Department, El Salvador
Available on CazVid
Competencies
Customer ServiceAdvanced
Expertise in addressing customer needs efficiently, ensuring positive experiences and fostering loyalty.
CommunicationAdvanced
Strong verbal and written communication skills, facilitating clear and effective interactions.
Relationship ManagementIntermediate
Skilled in maintaining and building professional relationships to support business growth.
AdaptabilityIntermediate
Capable of adjusting to new roles and environments quickly, ensuring continuous service quality.
Education
Bachelor
Liceo David j. Guzmán
Languages
Spanishnative
EnglishC1
Summary
Experienced in delivering exceptional customer support across various industries, with a strong focus on client satisfaction and relationship management. Adept at adapting to diverse roles and ensuring positive outcomes.
Key Achievements
- Successfully managed client relationships at Classwallet, enhancing customer retention.
- Provided high-quality customer support across multiple companies, ensuring customer satisfaction.
- Adapted to diverse customer service roles, demonstrating flexibility and strong communication skills.
Experience
Customer success representative for Classwallet
Dynamic Answering services
2022 - 2024
Travel Pro customer service
Fusion Bpo
2025 - 2025
customer service for: Call the car
Ubiquity
2024 - 2025
First Service Residential
Atento
2025 - Present
Skills
Customer ServiceCommunicationRelationship ManagementAdaptability
Published on CazVid - Jun 2, 2026