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Katherine

Volunteer

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San Juan Sacatepéquez, Guatemala, Guatemala
Available on CazVid
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Competencies

Customer SupportIntermedio

Handled customer calls and provided technical support in the telecommunications and financial sectors.

CaregivingIntermedio

Provided personal care for children, including those with special needs, in a home environment.

Communication SkillsIntermedio

Facilitated communication and support in volunteer and customer service roles.

MultitaskingIntermedio

Managed multiple responsibilities efficiently in both professional and volunteer contexts.

TeamworkIntermedio

Collaborated effectively with team members in customer service and volunteer activities.

Education

Graduate
Elias García School
Completed 2010
High School Graduate
The National Institute of Education INED
Completed November 2015
N/A
San Carlos de Guatemala University
Completed 2018
Naturopath
Vida Sana Institute
Completed 2021

Summary

Dedicated to delivering compassionate support in customer service and caregiving roles with a focus on community well-being.

Key Achievements

  • Provided customer support and tech assistance across multiple companies, demonstrating adaptability
  • Cared for children with special needs, administering medicines and implementing specialized care routines
  • Supported personal and community development through volunteer work focused on fostering relationships and personal growth

Experience

Volunteer

Church
2018 - 2020

Helped people find themselves, Guided individuals to find peace, Built better relationships with God, Improved skills for better family support

Baby sitter

N/A
May 2020 - December 2020

Cared for two children, including one with Down Syndrome, Provided medicines and special treatment

Customer Service Representative

24/7 Intouch
Oct. 11 2021 - Feb 10 2023

Handled customer calls for a payment processing account, Provided tech support

Customer Service Representative

Nearsol Company
March 20th 2023 - June 3rd 2023

Provided loans to people for personal or commercial purposes

Customer Service Representative

Panamericom, Syncronetix S.A
July 2023 - June 30th 2025

Worked as a billing agent for the Natera account

Skills

Customer SupportCaregivingCommunication SkillsMultitaskingTeamwork
Published on CazVid - May 17, 2026
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