Katherine - Assistant Manager with 3+ years of team leadership in food service

Conducted training sessions for new employees to ensure tested competency.

Resolved customer escalations and developed satisfaction improvement strategies.

Led conflict resolution initiatives among team members to foster a positive environment.

Ensured smooth shift transitions by utilizing data and feedback for efficiency.

Trained new team members., Handled customer escalations., Developed customer satisfaction processes., Improved delivery times., Led conflict resolution among team members., Improved overall team collaboration., Aligned team goals.

Ensured compliance with company policies., Ensured seamless transitions between shifts., Utilized shift data and employee feedback., Mitigated areas of inefficiency.