Demonstrated experience with Customer Service & Communication.
Demonstrated experience with Leadership & Team Coordination.
Demonstrated experience with Problem Solving.
Demonstrated experience with Administrative and Logistic Support.
Colombian Mountains Café
Greeted and assisted customers with menu selection and order processing., Ensured tables were clean and organized., Managed and trained staff, supervised daily operations, and handled customer feedback., Coordinated schedules and delegated tasks to ensure smooth restaurant service.
Lean Staffing
Maintained direct communication with drivers and warehouses to ensure timely delivery., Managed load information, scheduling, and compensation adjustments., Escalated and resolved logistical issues efficiently.
Accedo 24.7
Provided live chat and phone support for DIRECTV and AT&T; customers., Explained promotions, billing details, and guided customers through sales processes., Handled billing inquiries and ensured customer satisfaction.
El Dorado International Airport
Supported check-in, boarding, and VIP lounge operations., Assisted customers and coordinated passenger services efficiently.
Administrative Assistance Technician
Secondary Education
Flight Attendant and Airport Services Program
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Demonstrated experience with English.
