Versatile customer service professional with over 5 years of experience in client relations, collections, sales, and logistics coordination across various organizations in Nicaragua.
Utilized written and verbal communication skills to interact effectively with clients and team members.
Demonstrated proficiency in maintaining efficient typing speed for correspondence and data entry.
Worked independently to manage customer accounts, resolve issues, and coordinate tasks.
Provided customer service across multiple roles, including collections, sales, and virtual assistance.
Sitel Nicaragua
RGS
Corema Group
Ibex Nicaragua
Web Help Nicaragua
Talent Cloud
Talent Cloud
Top Credit Life
Alexa’s Outsourcing