Experienced data analyst specializing in financial data management and analysis with a proven track record of supporting strategic decisions.
Performed data analysis using statistical tools to inform business strategies.
Querying databases to extract relevant data for reports and analysis.
Created complex Excel reports and dashboards to visualize key metrics.
Prepared and analyzed financial reports for management review.
Leticias First Class Cleaning / Teamficient
Managed client communications, scheduling, invoicing, and payroll support for cleaning services, ensuring seamless operations and high customer satisfaction
Teamficient
Oversaw scheduling, payroll, training, and translation for the driving school department., Coordinated team meetings and managed performance tracking.
Global Business Corp
Managed invoicing, translations, meeting notes, and travel arrangements., Assisted with scheduling, internal coordination, and documentation.
Nova Driving School
Oversaw sales performance, staff training, customer service, scheduling, and payroll to optimize daily operations and compliance in the driving school department.
Human Resources
Graphic Design
Flight Attendant Training
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Worked across departments to gather data and implement process improvements.
Charlotte English School
Taught English at multiple levels., Developed engaging lesson plans, created supportive learning environments, and focused on individual progress.
Nova Driving School
Delivered customer support, managed appointment scheduling, assisted with sales, and resolved client concerns to ensure a smooth service experience.
Indetec Consulting Ltda.
Supported HR, handled payroll, assisted in accounting, and maintained office records., Managed internal communications and phone correspondence.
