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K

Katlego

Customer Service and Operations Support at Fat Cake City

Contact

Kempton Park
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Competencies

Customer ServiceAdvanced

Skilled in addressing customer needs effectively, ensuring positive interactions and satisfaction.

Time ManagementIntermediate

Capable of prioritizing tasks efficiently to meet deadlines in fast-paced environments.

Problem-solvingIntermediate

Able to identify issues and implement practical solutions promptly.

CommunicationAdvanced

Effective in conveying information clearly and professionally to diverse audiences.

Education

Higher Certificate
University of South Africa (UNISA)
NQF Level 4
University of South Africa (UNISA)
Bachelor of Arts
University of South Africa (UNISA)
Completed 2027

Summary

Motivated team worker with hands-on experience in customer service, stock management, and maintaining high standards in food service environments. Adept at ensuring customer satisfaction and operational efficiency.

Key Achievements

  • Ensured high standards of kitchen cleanliness and sanitation, contributing to a safe food environment.
  • Managed stock levels and coordinated supply ordering, optimizing inventory processes.
  • Provided professional customer assistance, enhancing customer satisfaction and loyalty.

Experience

Team Worker

Fat Cake City
2024 - 2025

Assisted customers and responded to enquiries professionally. Maintained high standards of kitchen cleanliness and sanitation. Managed stock and assisted with ordering supplies. Ensured all food met quality and presentation standards. Prepared, assembled, and garnished meals. Cooked food according to customer orders efficiently

Skills

Customer ServiceTime ManagementProblem-solvingCommunication
Published on CazVid - Jun 2, 2026
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