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Customer Service Agent
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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Verbal & Written Communication.
Demonstrated experience with Problem Solving.
Demonstrated experience with Time Management.
Demonstrated experience with Teamwork.
Education
Summary
Customer Service Agent open to new opportunities
Experience
Customer Service Agent
Assisted customers professionally via telephone.. Resolved account and service queries.. Maintained accurate customer records.. Met daily performance and quality targets.. De-escalated complaints while delivering excellent customer service.. Worked effectively in a fast-paced environment.
Teacher Assistant
Assisted teachers with classroom management.. Supported learners with daily activities and learning tasks.. Prepared classroom materials and administrative work.. Promoted a positive and respectful learning environment.
Labourer
Assisted with loading and unloading cargo.. Followed workplace health and safety procedures.. Worked efficiently as part of a team.. Performed physically demanding tasks with reliability and attention to detail.