Kebyn - Helpdesk Assistant with 6 years in customer service and remote support

Guate, Guatemala, GuatemalaRemoteen

Accumulated six years of experience in call centers and VPO environments

Specialized two years in customer service for Clara account

Published on CazVidVideo interview availableOpen to remote

Summary

Helpdesk professional with 6 years of experience in customer support, call centers, and remote assistance across various software platforms.

Managed help desk responsibilities remotely for four years using platforms like Teams, Zoom, Skype, and Google Meet

Customer ServiceAdvanced

Provided support and assistance to customers in call center and remote settings

Remote SupportAdvanced

Utilized various communication software to deliver effective remote help desk services

Communication SkillsIntermediate

Handled customer interactions and support via multiple communication platforms

Technical AssistanceIntermediate

Provided technical support and troubleshooting in help desk roles