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Kebyn

Helpdesk Assistant with 6 years in customer service and remote support

Video resume

Helpdesk
I am helpdesk assistent

Contact

Guate, Guatemala, Guatemala
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Provided support and assistance to customers in call center and remote settings

Remote SupportAdvanced

Utilized various communication software to deliver effective remote help desk services

Communication SkillsIntermediate

Handled customer interactions and support via multiple communication platforms

Technical AssistanceIntermediate

Provided technical support and troubleshooting in help desk roles

Summary

Helpdesk professional with 6 years of experience in customer support, call centers, and remote assistance across various software platforms.

Key Achievements

  • Accumulated six years of experience in call centers and VPO environments
  • Specialized two years in customer service for Clara account
  • Managed help desk responsibilities remotely for four years using platforms like Teams, Zoom, Skype, and Google Meet

Skills

Customer ServiceRemote SupportCommunication SkillsTechnical Assistance
Published on CazVid - Jul 3, 2025
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