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Keitumetse
Contact
Competencies
Demonstrated experience with Microsoft Suits.
Demonstrated experience with Google Suits.
Demonstrated experience with Data Entry.
Demonstrated experience with OneDrive.
Demonstrated experience with Teamwork.
Education
Summary
Professional profile
Experience
Customer Service Agent
Billing and account queries. Contract upgrades and cancellations. SIM swaps and number changes. Data and airtime bundle activation. Technical troubleshooting (network or device-related issues). Handling complaints and escalations
Sales Consultant
Assisted clients with opening new customer accounts while providing friendly and professional service.. Captured and verified accurate customer information to ensure data integrity and service quality.. Responding to client queries clearly and efficiently, maintaining high levels of customer satisfaction.. Maintained a customer‑focused approach to deliver positive interactions and support service goals.