Professional Profile | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo
Post a Job for Free
Kelmis Belilla's avatar
Contact Now

Kelmis Belilla

Santo Domingo, Nacional, Dominican Republic

Credit and Customer Service Specialist with diverse financial and team leadership experience

  • Collaborated with multiple internal departments at Scotia Bank to resolve customer account issues.
  • Led and coached teams to improve customer experience and operational processes at Alorica.
  • Gained comprehensive experience in customer service across multiple organizations and roles.
Customer Service
Expert
Delivered exceptional customer service through effective communication and empathy.
Team Leadership
Advanced
Provided coaching and mentoring to team members, enhancing individual and team performance.
Credit Management
Intermediate
Managed credit risk and collaborated internally to address account issues.
Data Analysis
Intermediate
Analyzed customer records and cash flow data to support operational decisions.

Languages

Spanish
C2
English
C2
See Full Skillset on CazVid
11/2023 - 05/2024
Credit Specialist
Scotia Bank
Collaborated with internal departments such as sales, accounting, legal, operations, and collections teams to resolve outstanding issues with customers' accounts.
02/2019 - 09/2023
Supervisor
Alorica
Providing ongoing feedback and coaching helps my team members grow both professionally and personally, while improving processes and enhancing the customer experience.
10/2018 - 12/2018
Customer Service Representative
Concentrix
02/2017 - 09/2018
Cashier - Customer service
Brother Gym
View Complete Work History
🎓
Mescyt
English Immersion Program
Completed 11/2018
🎓
Universidad Autónoma de Santo Domingo
Grade- Civil Engineering
Completed 01/2017
🎓
Colegio Parroquial Santa Cecilia
Bachiller
Completed 01/2015
See Education & Certifications
✨

Personality Is Everything!

Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.

Go to CazVid

Share Kelmis Belilla's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

Contact Us | Careers

Follow & Share
Download
button download App Store
button Google Play app store
Employers
Candidates
Recruiters
Resources

© 2025 CAZVID LLC | Privacy Policy and Terms & Conditions

Choose Your Path

Login to Desktop App
Post a Free Job Listing
Job Seeker

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)