Kendall - Product Manager with 5 years of experience in SaaS solutions

San José, San José, Costa Ricaen

Led cross-functional teams to develop and launch two major products, increasing user engagement

Streamlined product development processes, reducing time-to-market by 15%

Published on CazVid

Summary

Experienced in leading product development from conception through launch, applying agile principles, and collaborating with multidisciplinary teams.

Key Achievements

Managed product lifecycle from concept to deployment, improving customer satisfaction

Skills

Product ManagementAdvanced

Oversaw product development stages, coordinated stakeholder communication, and maintained product roadmaps.

Agile MethodologiesAdvanced

Implemented Scrum practices to facilitate iterative development and team collaboration.

Market AnalysisIntermedio

Conducted market research and competitor analysis to inform product strategy.

Team LeadershipIntermedio

Coordinated cross-disciplinary teams to deliver project milestones on schedule.

User Experience DesignIntermedio

Experience

Customer Service Representative

Foundever

Dec 2023 - Mar 2025

Over The Phone Interpreter

Transperfect

Sep 2024 - Present

I provide assistance over the phone translating complex conversations in real time., Some of the industries I work with daily are: financial, medical, insurance., Through my work I help Limited English Proficiency people use different services in the United States.