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Kendall
Customer Service Advisor with diverse client support experience
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Competencies
Applied effective communication in customer interactions across different roles.
Provided support, clarified doubts, and handled complaints in various customer-facing positions.
Collaborated with team members to achieve service goals and ensure customer satisfaction.
Resolved customer issues and offered solutions effectively during service interactions.
Demonstrated ability to learn quickly on the job and adapt to new responsibilities.
Education
Languages
Summary
Experienced in customer support, collections, and hospitality roles with a focus on client satisfaction and problem solving.
Key Achievements
- Handled customer requests, complaints, and provided solutions at Concentrix
- Assisted with collections, payment arrangements, and resolving customer doubts at Bill Gosling Outsourcing
- Greeted customers, took orders, and managed payments in restaurant setting
Experience
Advisor l, Customer Service
Follow up on customer requests, Update customer information, Handle complaints and provide solutions to customers, Clarify customer doubts, Offer services to customers
Soft-Collections
Assist customers and clarify their doubts, Collect and/or offer payment arrangements to customers, Make payments and/or transfers, Provide solutions to customer requests, Provide information to customers about services
Restaurant (waiter)
Greet customers at the entrance, Guide customers to their table, Take order from customers, Cleaning the tables, Transport the customer's order to the table, Collect payments from customers