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K

Keneilwe

Client Service Advisor at Avbob

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Durban, KwaZulu-Natal, South Africa
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Competencies

Communication SkillsAdvanced

Proficient in conveying information clearly and effectively to clients and teams.

Customer ServiceAdvanced

Experienced in delivering exceptional service, building client trust and loyalty.

Problem SolvingIntermediate

Capable of analyzing issues and implementing effective solutions promptly.

Computer SkillsIntermediate

Proficient in Microsoft Office Suite and relevant client management software.

Education

Higher Certificate in psychology and communication science
Completed 2022
Matric
Completed 2014

Languages

Sesotho
English
Xhosa
Zulu

Summary

Dedicated client service advisor with a background in insurance sales, investments, and customer support. Skilled in communication, problem solving, and building strong client relationships to drive satisfaction and retention.

Key Achievements

  • Successfully managed funeral cover sales, increasing client coverage options.
  • Provided comprehensive client support, enhancing customer satisfaction.
  • Developed strong communication channels across sales and customer service teams.
  • Leveraged problem-solving skills to resolve client issues efficiently.

Experience

Client Service Advisor | Insurance Sales

Avbob
2024 - 2025

Funeral covers

Sky advisor

Sanlam
2023 - 2024

Investments. Funeral covers. Medical scheme. Life Covers

Main cashier

Akermans
2020 - 2021

Skills

Communication SkillsCustomer ServiceProblem SolvingComputer Skills
Published on CazVid - Jun 2, 2026
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