This is my profileContact via CazVidKenneth
Customer Service and Sales Specialist with Bilingual Communication Skills
Contact
San Marcos, Carazo Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided technical support and back office assistance, resolving customer issues effectively.
SalesIntermediate
Engaged in selling cellphones and internet services, employing strong selling skills.
Bilingual CommunicationAdvanced
Communicated effectively in both English and Spanish, ensuring clear understanding with customers.
Technical SupportBeginner
Assisted customers with technical issues, gaining foundational experience in technical support.
Education
Diploma Degree
Colegio Cristo Rey
Completed 2015
Diploma Degree
Colegio Cristo Tey
Completed 2020
Diploma Degree
Keiser University Latin American Campus
Completed 2022
Summary
Bilingual agent with experience in technical support and sales of telecom products.
Key Achievements
- Supported technical and back office customer inquiries at Ibex.
- Handled sales of cellphones and internet promotions at Claro and Tigo Nicaragua.
- Demonstrated effective bilingual communication with diverse customer bases.
Experience
Bilingual Customer Service Agent (Technical Support And Back Office Experience)
Ibex
August 2022 - August 2024
Bilingual Customer Service Agent- Sales
Claro and Tigo Nicaragua
September 2024 - January 2025
selling cellphones, selling internet promotions to Nicaraguan people and residents from the United States
Skills
Customer ServiceSalesBilingual CommunicationTechnical Support
Published on CazVid - Jul 3, 2025