This is my profileContact via CazVidKeny
Customer Service Professional with diverse industry experience
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support, assistance, and problem resolution to customers across different sectors.
Technical SupportIntermediate
Assisted customers with technical issues related to products and services in a support role.
CollectionsBeginner
Handled customer accounts and collections processes at TELUS International.
Insurance ServicesBeginner
Worked as an Insurance and Customer Service Representative at Everise, managing customer insurance inquiries.
Education
Computer technician
OEM COMPUTACION
Completed Jun 2006
Summary
Experienced professional with a background in customer service, technical support, insurance, and collections. Adept at resolving client issues and enhancing customer satisfaction across diverse sectors.
Key Achievements
- Handled customer inquiries and provided support across multiple roles in telecommunications, insurance, and tech support industries.
- Gained experience in collections, insurance, and technical support, demonstrating adaptability and broad service skills.
- Progressed through various customer service positions, developing communication, problem-solving, and client relationship management abilities.
Experience
CUSTOMER SERVICE REPRESENTATIVE
INTOUCH CX
JUL/05/2025 - OCT/16/2025
CUSTOMER SERVICE AND INSURANCE REPRESENTATIVE
EVERISE
JUL/24/2024 - MAR/05/2025
CUSTOMER SERVICE AND COLLECTIONS REPRESENTATIVE
TELUS INTERNATIONAL
OCT/14/2019 - AUG/30/2023
TECH SUPPORT AND CUSTOMER SERVICE REPRESENTATIVE
WORLD CONNECTION
AUG/24/2015 - MAY/16/2019
Skills
Customer ServiceTechnical SupportCollectionsInsurance Services
Published on CazVid - May 17, 2026