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Competencies
Demonstrated experience with Bilingual (English & Spanish).
Demonstrated experience with Active Listening.
Demonstrated experience with Data Entry.
Demonstrated experience with Software Proficiency.
Education
Languages
Experience
Customer Service and Technical Support Agent
Handling inquiries, Resolving issues, Delivering exceptional service within the telecommunications industry, Utilizing CRM software to manage customer accounts, Processing payments, Troubleshooting technical concerns
Medical Video Interpreter
Providing real-time interpretation during video consultations, Conveying complex medical terminology between patients and healthcare professionals, Maintaining strict confidentiality and cultural sensitivity
Receptionist
Managing phone calls, Scheduling appointments, Maintaining confidentiality, Managing incoming and outgoing mail, Assisting with billing tasks, Supporting collections efforts, Providing administrative support to attorneys