This is my profileContact via CazVidKevin
Customer Service Specialist with technical support expertise
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceExpert
Delivered technical support and maintained excellent communication to ensure customer satisfaction.
Technical SupportIntermediate
Provided assistance on technological devices, resolving user issues effectively.
Effective CommunicationExpert
Used strong written and oral skills to communicate technical information clearly.
Stress ManagementAdvanced
Handled high-pressure situations efficiently, maintaining service quality.
Education
High School Diploma
Jose Felix De Restrepo
Completed November 2022
English Language Studies
Smart Language Academy
Completed November 2022
Languages
EnglishIntermediate Level
Summary
Experienced Customer Service Representative with a focus on technical support for technological devices. Skilled in communication, stress management, and providing high-quality customer service to ensure client satisfaction.
Key Achievements
- Provided technical support for technological devices at Concentrix - Google, enhancing customer experience.
- Developed strong communication and stress management skills in a high-volume support environment.
- Demonstrated commitment to customer satisfaction through effective communication and problem-solving.
Experience
Customer Service Representative
Concentrix - Google
November 7, 2023 - Currently active
Providing technical support for technological devices.
Skills
Customer ServiceTechnical SupportEffective CommunicationStress Management
Published on CazVid - May 17, 2026