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Management & Marketing Specialist with 10+ years of diverse experience
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Competencies
Designed and managed social media campaigns to enhance brand visibility and engagement.
Handled customer inquiries, issues resolution, and support across various sectors including telecom and hospitality.
Coordinated maintenance, repairs, and operational logistics for rental properties and restaurants.
Designed promotional materials and visual content for marketing and advertising purposes.
Led multiple projects including advertising campaigns, event logistics, and operational management.
Education
Languages
Summary
Experienced management and marketing specialist with a strong background in advertising, logistics, customer support, and design. Proven ability to enhance brand visibility, optimize operations, and deliver high-quality visual content.
Key Achievements
- Developed and executed advertising campaigns using IG and FB Ads, boosting client engagement by 30%.
- Managed operations for multiple rental properties, ensuring tenant satisfaction and property standards.
- Provided technical support across telecommunications and customer service roles, resolving complex issues.
Experience
Management and Marketing Specialist
Developed and executed advertising campaigns using IG and FB Ads, boosting client engagement by 30%., Designed promotional materials and managed social media accounts to enhance brand visibility., Oversaw customer interactions, ensuring timely and effective responses., Delivered high-quality visual...
Management & Logistics
Managed operations for three rental properties, ensuring standards of tenant satisfaction., Coordinated logistics in maintenance, cleaning schedules, and repairs when needed to maintain property quality., Optimized listing performance on platforms like Airbnb and Marketplace., Handled guest...
Tech and Customer Support
Troubleshooting & Resolving Issues – Assist customers in diagnosing and resolving internet, phone, and TV service issues., Providing Technical Guidance – Walk customers through setup, installation, and usage of AT&T products., Remote Assistance – Use remote tools to troubleshoot...
Management, Logistics & Sales
Effectively managed supply inventory, ensuring timely restocking of materials and avoiding shortages that could disrupt daily operations., Oversaw scheduling, coordinated daily tasks, and managed payroll for a team of technicians, ensuring smooth business operations., Maintained a clean, organized,...
Graphic Designer and Video Editor
Designed promotional materials for restaurants, hotels, and clinics., Edited videos and created engaging advertising campaigns for diverse audiences.
Manager & Logistics
Administrator and manager of logistics and restaurant supply., Advertisement on social networks, design, and marketing for the restaurant brand., Control of kitchen staff and waiters., Managed and monitored the efficiency of event consumables, ensuring timely restocking and seamless operations.
Customer Support
Provided personalized customer support for high-profile club members., Organized and tracked consumables for events, ensuring timely replenishments and smooth operations.
Administrative Assistant
Administrative assistant of a local magazine in El Salvador., In charge of reviewing emails, making and receiving calls from clients, and keeping an agenda for the Manager., Learning Graphics design and Marketing.