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Kevin - Customer Service Agent with extensive experience in client support

Cali, Valle del Cauca Department, Colombiaen
Supported diverse clients and resolved complex issues in high-pressure environments
Enhanced customer satisfaction and operational efficiency through effective communication
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Summary

Dedicated customer service agent with proven problem-solving skills, experienced in technical and client support roles.

Video Resume

Key Achievements

Skills

Customer ServiceAvanzado

Applied adaptability, active listening, and communication skills to support clients effectively.

Problem-Solving AbilitiesAvanzado

Handled complicated situations and provided technical support to resolve issues efficiently.

MultitaskingAvanzado

Managed multiple tasks simultaneously to meet customer needs and support demands.

Communication SkillsAvanzado

Utilized excellent communication and active listening to build customer trust and loyalty.

Languages

English(Competente)Spanish(Nativo)

Experience

Customer Service Agent

TaskUs

02/2024 - 03/2025

Education

IE Agustin Nieto Caballero

High School Diploma

Completed 2019

Sena

Technical degree in Administrative Assistant

Completed 2019