Detail-oriented data analyst with 5 years of experience leveraging SQL, Python, and visualization tools to support data-driven decisions. Proven track record in developing dashboards, automating reports, and providing strategic insights.
Utilized SQL for data extraction, querying, and reporting to support analytics and decision-making processes.
Created dashboards and visual reports using tools like Tableau and Power BI to communicate complex data insights effectively.
Applied Python for data analysis, automation scripts, and building custom data processing workflows.
Performed statistical analyses to interpret data trends, support research, and validate findings.
AMAZON OPERATION SERVICES COL S.A.S
Accurate and professional customer service, in a bilingual manner., Problem-solving after sales in an agile and effective way., Management of emails, policies and internal tools to provide support and checking accounts., Clear communication in a dynamic context., Provide support to the drivers in all the different situations they face.
KAPRICHO COCKTAILS
Electronic payments verification., Support in the induction of new staff., Product assortment and support for proper product rotation., Warehouse organization, service area inspection and order of the equipment used in order to provide an excellent service.
ACADEMIA MAESTUDIOS
Databases management and customer follow-ups., Cold calling and field work to offer educational programs., Schedule meetings to offer products and sales closures., Notify details of each call and after-sales service.
INCOPAC (OLÍMPICA)
International Business Management
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Socialize and surprise the public with discounts., Find quick solutions to the obstacles presented and resolve doubts or concerns as soon as possible., Unloading merchandise and keeping warehouse order., Verify expiration dates and change prices of the products according to their variation., Receive payments in cash, debit and credit cards or vouchers.
