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Kevin

Customer Service Representative with 4 years' experience in call centers

Video resume

Customer service representative
Customer service representative

Contact

Bogotá, Bogotá D.C., Colombia
Open to remote
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Competencies

Customer SupportAdvanced

Provided technical assistance and customer support across various communication channels.

Call HandlingAdvanced

Managed inbound and outbound calls efficiently in a high-volume call center setting.

Communication SkillsAdvanced

Effectively communicated information to customers and team members in multiple campaigns.

MultitaskingIntermediate

Handled multiple tasks such as chat, emails, and calls simultaneously with proficiency.

Summary

Experienced call center agent with 4 years of comprehensive customer support, technical assistance, and multi-channel communication expertise.

Key Achievements

  • Gained extensive experience handling tech support, back-office, chat, emails, and outbound calls.
  • Worked across multiple campaigns, demonstrating versatility in call center roles.
  • Accumulated comprehensive knowledge of customer service operations in a call center environment.

Skills

Customer SupportCall HandlingCommunication SkillsMultitasking
Published on CazVid - Jul 3, 2025
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