February 2024 - February 2025
Admission Officer
University of the Potomac
Evaluate student applications, including reviewing academic records, test scores, essays, recommendation letters, and extracurricular activities to assess if applicants meet the institution’s criteria., Conduct interviews with prospective students to further understand their interests, motivations, and qualifications., Keep track of applications, student records, and admission statistics, often using specialized software to manage and analyze data.
June 2020 - February 2024
Help Desk Analyst
Jostens
Upgrade and manage software, hardware, and networks for the organization., Diagnose and resolve problems quickly., Responsible to assist the Sales representative in their set ups for new portals or any technical difficulties.
2018 - May 2020
Technical Support Technician
Clover
Software and hardware troubleshooting for Clover retail POS Systems with Android.
Jan 2016 - Apr 2018
Sales Representative
Comcast
Promoted products from the company., Track and place orders., Worked as a product and warranty validation consultant.