This is my profileContact via CazVidKgopotso
Administrative Professional with 5+ years in Hospitality and Healthcare
Contact
Competencies
Consistently delivers professional and friendly service, ensuring client satisfaction and repeat business.
Proficient in managing bookings, records, scheduling, and office operations efficiently.
Experienced in supervising staff, coordinating daily tasks, and managing operational workflows.
Skilled in accurate data capturing, verification, and maintaining confidentiality in record management.
Education
Languages
Summary
Versatile professional with over 5 years of experience in healthcare and hospitality, specializing in customer service, administrative management, and team supervision. Committed to delivering exceptional support and operational efficiency.
Key Achievements
- Streamlined front desk operations, enhancing patient experience at BO Dieticians
- Managed bookings and guest services efficiently at Beyond Borders Guest House
- Supervised staff and optimized inventory at Plein n Suid Guest House
- Ensured data accuracy and confidentiality at Lepelle Northern Water
- Provided excellent customer service across hospitality and healthcare environments
Experience
Front Desk Administrator
Managed front desk operations in a healthcare environment. Scheduled patient appointments and maintained booking systems. Handled calls, emails, and patient inquiries professionally. Maintained and updated confidential patient records. Processed payments and assisted with billing and invoicing. Supported dieticians with administrative duties. Ensured compliance with confidentiality and data protection standards. Maintained a clean and professional reception area. Delivered excellent patient care and customer service
Administrator
Manage bookings, guest check-ins/check-outs, and records. Handle administrative tasks and correspondence. Provide excellent customer service
Waitress
Delivered excellent customer service. Managed orders and payments. Maintained cleanliness and teamwork
Data Capturer
Captured and verified data accurately. Maintained confidential records. Ensured data quality and reporting support
Assistant Manager
Supervised staff and coordinated daily duties. Managed staff scheduling and operational planning. Oversaw inventory management and stock control. Assisted with reporting and administrative tasks
Assistant Manager
Handled payroll and staff administrative duties. Managed stock control and inventory. Resolved customer complaints professionally. Assisted with business operations and reporting