Kgopotso - Administrative Professional with 5+ years in Hospitality and Healthcare

Consistently delivers professional and friendly service, ensuring client satisfaction and repeat business.

Proficient in managing bookings, records, scheduling, and office operations efficiently.

Experienced in supervising staff, coordinating daily tasks, and managing operational workflows.

Skilled in accurate data capturing, verification, and maintaining confidentiality in record management.

Managed front desk operations in a healthcare environment. Scheduled patient appointments and maintained booking systems. Handled calls, emails, and patient inquiries professionally. Maintained and updated confidential patient records. Processed payments and assisted with billing and invoicing. Supported dieticians with administrative duties. Ensured compliance with confidentiality and data protection standards. Maintained a clean and professional reception area. Delivered excellent patient care and customer service

Manage bookings, guest check-ins/check-outs, and records. Handle administrative tasks and correspondence. Provide excellent customer service

Delivered excellent customer service. Managed orders and payments. Maintained cleanliness and teamwork

Captured and verified data accurately. Maintained confidential records. Ensured data quality and reporting support