Khanyisile - Customer Service & Administrative Assistant with 5+ years of support expertise

Responded to customer inquiries via email and phone, providing professional support and managing sensitive information.

Performed receptionist duties, scheduled meetings, and data capturing, supporting office activities efficiently.

Handled daily office purchases and tracked expenses, ensuring accurate financial records.

Captured and maintained promotional and operational data, ensuring its accurate entry into systems.

Resolved delivery issues and account concerns by collaborating with logistics partners and internal teams.

Receptionist Duties ( Managing the phones, handling all deliveries and items that needed to be couriered), Bookkeeping for daily office usage such as purchasing of office items such as printing paper, kitchen groceries and the drivers weekly petrol expenses), Setting up meetings, Data capturing...

Responded to high-volume inbound customer inquiries via email, maintaining a professional, empathetic, and customer-focused tone., Maintained a productivity target of 10+ emails per hour while ensuring accuracy and full compliance when handling sensitive patient information., Reviewed customer...