Proven expertise in team supervision, payroll administration, and customer service within hospitality settings. Skilled in staff training, quality control, and process optimization to enhance operational efficiency. Adept at managing multiple responsibilities with attention to detail and a...
Directed teams in hospitality and service settings, enhancing performance and operational standards.
Oversaw customer interactions and maintained high service quality in hotel environments.
Verified, maintained, and audited payroll records, resolving discrepancies and employee inquiries.
Prepared, cooked, and presented food items with consistent quality in a high-volume restaurant setting.
Managed daily operations, schedules, and documentation to ensure workflow and compliance.
Innovative Services Providers
Verify employee timecards and attendance records for accuracy., Maintained accurate records of employee attendance, leave balances and tax information., Assist in resolving payroll discrepancies and employee inquiries., Performed administrative tasks such as filing, copying, scanning for the...
Innovative Service Providers
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills., Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts., Determined performance benchmarks and completed...
Hilton Garden Inn Hotel
Double Tree Hilton Hotel
Trained and mentored all new personnel to maximize quality of service and performance., Grilled meats and seafood to customer specifications., Created identical dishes numerous times daily with consistent care, attention to detail, and quality., Maintained well-stocked stations with supplies and...
High School Diploma
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