This is my profileContact via CazVidKimberly
Customer Service Representative
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Competencies
Delivered support to travel agencies, banking clients, and insurance customers.
Processed various financial and document transactions in high-volume environments.
Operated systems like LegaSuite, Citrix, and TravelBox to support daily operations.
Handled customer payments, deposits, withdrawals, and insurance sales.
Education
Summary
Experienced in delivering comprehensive customer support and managing high-volume financial transactions in banking, insurance, and technology sectors.
Key Achievements
- Managed high-volume document processing of up to 10,000 documents daily at Xerox.
- Handled customer service and payments across banking and insurance sectors.
- Gained experience in system management including LegaSuite, Citrix, and TravelBox.
Experience
Customer Service Representative
Customer service voice position, focused on travel agencies calls., Managed systems like: LegaSuite, Citrix, TravelBox, etc.
Analyst and Data Processor
Processing checks, ATM vouchers, payments, deposits, withdrawal and credit card vouchers., I processed up to 10,000 documents per day.
Receiver and Payer
Customer service, payments, selling insurance.